New South Wales Repealed Regulations

This legislation has been repealed.

GAS SUPPLY (CUSTOMER PROTECTION--LPG AND OTHER GASES) REGULATION 1997 - REG 19

19 Charges and meters

(1) A customer service code must set out the procedures to be followed by the distributor:

(a) in calculating charges for gas (including calculating charges for periods in which tariff changes have occurred) to be paid by customers, and

(b) in reading meters and preparing and rendering bills to customers, and

(c) in the treatment for billing purposes of inaccurate meters.

(2) A customer service code must provide for the adjustment of bills where gas meters are found to be inaccurate.

(3) In particular, the code must provide for the following matters:

(a) the circumstances in which a meter is to be taken to be inaccurate, and

(b) the time from which adjustments are to be made, and

(c) the matters to be taken into consideration in computing adjustments, and

(d) the manner in which bills for adjustments are to be rendered.