Northern Territory Numbered Acts Northern Territory Numbered Acts(1) This section applies to a complaint that involves both a consumer dispute and an issue of unsatisfactory professional conduct or professional misconduct.
(2) If the Law Society considers the whole or part of the consumer dispute is capable of resolution by mediation, the Society may suggest to the complainant and the Australian legal practitioner to whom the complaint relates that they enter into a process of mediation.
(3) If the complainant and the practitioner agree to enter into a process of mediation in connection with the consumer dispute:
(a) the Society may refer the complaint to mediation by a prescribed mediator; and
(b) so far as it involves an issue of unsatisfactory professional conduct or professional misconduct, the complaint must continue to be dealt with under this Chapter after or during the mediation or attempt at mediation; and
(c) no further action is required on the consumer dispute to the extent it is referred to mediation, except:
(i) as provided by section 485; and
(ii) so far as the consumer dispute is relevant to deciding the complaint.