Queensland Numbered Acts

HEALTH TRANSPARENCY ACT 2019 - SECT 60

60 Amendment of s 278 (Notice of decision relating to complaint)

(1) Section 278 (1) (a) —
omit, insert—

(a) the decision;

(2) Section 278 (2) and (3) —
renumber as section 278 (3) and (4) .

(3) Section 278 —
insert—

(2) If the decision is a decision not to accept a health service complaint made orally, the requirement to give notice under subsection (1) applies as follows—

(a) the notice to the complainant may be given orally at the time when the complaint is made;

(b) if notice to the complainant is given as mentioned in paragraph (a), the health ombudsman is not required to give notice of the complaint, or the decision not to accept it, to the relevant health service provider.