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RESIDENTIAL TENANCIES AND ROOMING ACCOMMODATION (COVID-19 EMERGENCY RESPONSE) REGULATION 2020 - REG 55

Restriction on provider or provider’s agent entering resident’s room

55 Restriction on provider or provider’s agent entering resident’s room

(1) This section applies in relation to the following grounds for entry to a resident’s room by a provider or provider’s agent—
(a) to carry out an inspection (Act, s 258 );
(b) to enter for any of the following reasons (Act, s 259 )—
(i) to clean the room;
(ii) to carry out pest control in the room;
(iii) to make routine repairs to, or carry out maintenance of, the room or another part of the rental premises;
(iv) to show the room to a prospective buyer or resident;
(v) to allow a valuation of the rental premises to be carried out.
(2) The provider or provider’s agent must not enter the resident’s room on a ground mentioned in subsection (1) if—
(a) a person in the room is subject to a quarantine direction; or
(b) the provider or agent is subject to a quarantine direction; or
(c) the entry would contravene a public health direction; or
(d) the resident refuses entry to the room because the resident, or another person staying in the room, is a vulnerable person.
(3) The provider’s agent can refuse to enter the resident’s room if the agent reasonably believes the entry would contravene subsection (2) .
(4) To remove any doubt, it is declared that—
(a) the rules of entry continue to apply other than to the extent entry is prohibited under subsection (2) ; and
(b) the resident may refuse entry to the provider or the provider’s agent if the entry would contravene subsection (2) ; and
(c) the following grounds for entry are not affected by this section—
(i) if the resident agrees (Act, s 257 );
(ii) in an emergency (Act, s 260 );
(iii) if the provider reasonably believes the room has been abandoned (Act, s 260 );
(iv) to carry out urgent repairs to the rental premises or a facility in the rental premises (Act, s 260 ).
(5) This section overrides sections 258 and 259 of the Act to the extent of the inconsistency between this section and those sections of the Act .



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