Victorian Numbered Acts

DISABILITY AMENDMENT ACT 2012 (NO. 22 OF 2012) - SECT 41

For section 109 of the Principal Act substitute —

        "     109     What matters can be the subject of a complaint?

A complaint may be made to the Disability Services Commissioner if the complaint—

        (a)     arises out of the provision of services by a disability service provider; or

        (b)     arises out of the provision of services to a person with a disability by a contracted service provider or a funded service provider; or

        (c)     is that a disability service provider, contracted service provider or funded service provider has acted unreasonably by not properly investigating, or not taking proper action upon, a complaint made to the service provider.".