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INDUSTRIAL RELATIONS LEGISLATION AMENDMENT ACT 2024 (NO. 43 OF 2024) - SECT 133

133 .         Part 4A inserted

                After section 39E insert:


Part 4A — Flexible working arrangement requests

39F.         Employee may request flexible working arrangement

        (1)         If an employee would like to change their working arrangements because any of the circumstances referred to in subsection (2) apply to the employee, the employee may make a request to the employer for a change in working arrangements relating to those circumstances (a flexible working arrangement request ).

        (2)         The circumstances are as follows —

            (a)         the employee is pregnant;

            (b)         the employee is the parent of, or has responsibility for the care of, a child;

            (c)         the employee is a carer as defined in the Carers Recognition Act 2004 section 5;

            (d)         the employee has a disability;

            (e)         the employee is 55 years of age or older;

            (f)         the employee is experiencing family and domestic violence;

            (g)         the employee provides care or support to a member of the employee’s family or household who requires care or support because the member is experiencing family and domestic violence.

        (3)         In subsection (2) —

        child means a child who is of compulsory school age in accordance with the School Education Act 1999 or who is younger than that age.

        (4)         A flexible working arrangement request may include changes to —

            (a)         the employee’s hours of work, including working on fewer days or for fewer hours, or both; or

            (b)         the employee’s pattern of work, including working on different days or at different times, or both; or

            (c)         the location of the employee’s work.

        (5)         The employee is not entitled to make the request unless —

            (a)         for an employee other than a casual employee — immediately before making the request, the employee has completed at least 12 months of continuous service with the employer; or

            (b)         for a casual employee, the employee —

                  (i)         immediately before making the request, has been employed by the employer on a regular and systematic basis for a sequence of periods of employment during a period of at least 12 months; and

                  (ii)         has a reasonable expectation of continuing employment with the employer on a regular and systematic basis.

39G.         Formal requirements

                A flexible working arrangement request must be in writing and set out the following details —

            (a)         the flexible working arrangement sought;

            (b)         the reasons for seeking that arrangement;

            (c)         which of the circumstances in section 39F(2) apply to the employee.

39H.         Responding to flexible working arrangement request

        (1)         If an employee makes a flexible working arrangement request, the employer must give the employee a written response to the request within 21 days.

        (2)         The response must —

            (a)         state that the employer grants the request; or

            (b)         if, following discussions, the employer and the employee agree to alternative changes to the employee’s working arrangements from those set out in the request — set out the agreed changes; or

            (c)         subject to subsection (3) — state that the employer refuses the request and include the matters required by section 39J.

        (3)         The employer may refuse the request only if —

            (a)         the employer has —

                  (i)         discussed the request with the employee; and

                  (ii)         genuinely tried to reach an agreement with the employee about making changes to the employee’s working arrangements to accommodate the circumstances referred to in section 39F(2);

                and

            (b)         the employer and the employee have not reached an agreement; and

            (c)         the employer has considered the consequences of the refusal for the employee; and

            (d)         there are reasonable business grounds for refusing the request.

        (4)         To avoid doubt, subsection (3)(a)(ii) does not require the employer to agree to a flexible working arrangement if the employer would have reasonable business grounds for refusing the request.

        (5)         Despite subsection (3), the employer may refuse a request if agreeing to the request would contravene a provision of an industrial instrument which extends to and binds the employer and employee.

39I.         Reasonable business grounds for refusing request

                For the purpose of section 39H(3)(d), reasonable business grounds for refusing a flexible working arrangement request include the following —

            (a)         the requested arrangement would be too costly for the employer;

            (b)         there is no capacity to change the working arrangements of other employees to accommodate the requested arrangement;

            (c)         it would be impracticable to change the working arrangements of other employees, or recruit new employees, to accommodate the requested arrangement;

            (d)         the requested arrangement would be likely to result in a significant loss to the employer’s efficiency or productivity;

            (e)         the requested arrangement would be likely to have a significant negative impact on customer service.

39J.         Employer must explain grounds for refusal

                If the employer refuses the request, the employer’s written response under section 39H(1) must —

            (a)         include details of the reasons for the refusal; and

            (b)         set out the employer’s particular business grounds for refusing the request and explain how those grounds apply to the request; and

            (c)         either —

                  (i)         set out the changes in the employee’s working arrangements (other than the requested changes) that the employer would be willing to make to accommodate, to any extent, the employee’s circumstances referred to in section 39F(2); or

                  (ii)         state that there are no such changes;

and

            (d)         advise the employee of the process in section 39K and the IR Act Part II Division 3A Subdivision 2 in relation to a flexible working arrangement dispute.

39K.         Employer and employee must attempt to resolve dispute by discussions at workplace level

        (1)         Before making a referral under the IR Act section 29 in relation to a flexible working arrangement dispute, the employer and employee must make reasonable attempts to resolve the dispute by discussions at the workplace level.

        Note for this section:

                The IR Act section 29(1) provides for the referral of an industrial matter relating to a flexible working arrangement dispute to the Commission.

        (2)         A party to a dispute may authorise a person or organisation to support or represent the party in the discussions.




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